RM1 credit for every RM20 purchase | Deliver to Subang Jaya, Bandar Sunway, Puchong, Shah Alam
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FAQs

FAQs

Reward Credit/ Promo code

What is reward credit?

RM1 credit is given for every RM20 purchase (excluding delivery fee). This credit can be redeemed in your next purchase in the checkout page.

You can check your reward credit in your account information page. 

Will my reward credits expire?

No, the reward credits will not expire. 

However, the reward system is subject to change without prior notice. 

How do I use promo code? 

Promo code can only be applied at the cart page (NOT at the checkout page). 


Ordering

What are the operation hours?

12pm - 11.00pm, last order at 10.45pm. Orders received after 10.45pm will be processed in the following day. 

I have entered wrong order details. Can I change my order/ get a refund?

Customers will not be able to change their order nor get a refund after they have successfully made payment for their order. Please make sure order details are correct before making payment.

How can I add toppings?

Please refer to “How to add additional toppings” under Info section. 


Payment

What are the payment methods?

We accept:

- Debit/ credit card (UnionPay)  

- FPX (Affin Bank, Alliance bank, AmBank, Bank Islam, Bank Rakyat, BSN, CIMB, HLB, HSBC, KFH, M2U, OCBC, PBB, RHB, Standard Charted Bank, UOB, Muamalat

- E-wallet (Touch & Go, GrabPay, Boost Wallet, Maybank QRPay)


Delivery

What is the delivery area? 

We deliver to areas in Subang Jaya, Bandar Sunway, Puchong and Shah Alam. Deliveries are fulfilled by Lalamove. Please make sure your delivery details are correct before payment is made. Once payment is made, there will be no refund.

How long is the delivery time upon ordering? 

Delivery takes up to 45 minutes to arrive. However, due to adverse weather conditions at the delivery areas, delivery time may be longer.

I did not receive my order.

Kindly send us the details of your order to tealivess15@gmail.com or Facebook Messenger for checking.



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